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Returns

Mugwrld Return Policy

Your satisfaction is important to us, and we strive to ensure every order meets your expectations. Please review our return guidelines:

  • Return Window: Returns are accepted within 24 hours of delivery.
  • Return Conditions: To qualify, you must provide clear photographs of the unopened box showing visible damage, with the shipping label intact and legible.
  • Customer Responsibility: Customers are responsible for return shipping costs.
  • Refunds: Refunds for approved returns will be processed once we receive the returned goods.

For assistance with returns, contact our customer service team promptly. We’re here to help!